Plan your visit
Welcome
We want to make your visit as safe and enjoyable as possible so, there are some safety measures that we will be continuing to recommend.
We will continue to monitor visitor numbers to ensure the museum doesn’t get too crowded. By pre-booking your timeslot for your train ride on Sundays (and Thursdays during the school holidays), you can guarantee your timeslot and really help us with monitoring numbers.
You do not need a ticket to visit the museum on Saturdays when there are no train rides.
Please arrive 15 minutes prior to train departure, please visit Ticketsource for train running times
Our staff and volunteers are on hand to help and answer any questions.
For more detailed information, please read the sections below.
When you arrive
When you arrive:
- If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has the virus in the last 10 days, please don’t visit.
- We ask that visitors arrive 15 minutes before their train departure.
During your visit
During your visit:
- You are welcome to bring your own picnics and other refreshments and eat them in our picnic area.
- We encourage you to use the hand sanitisers around the site.
School visits
School visits
If you are looking to make a school group, booking please contact the Learning team who will be able to discuss your visit requirements directly with you:
learning@stephensonsteamrailway.org.uk
In the best interests of protecting our visitors and staff, we will continue to wear masks and would strongly recommend that our visitors wear a mask to minimise the risk of spreading Covid-19, as well as other cold and flu viruses, whilst inside our buildings.
Your support
Your support
Help us ensure art, culture & heritage continue to make a positive impact in our region. Donate £5 today to keep culture at the heart of the North East. Thank you.
Thank you!
